Job Description
Immediate Opportunity Available! We are urgently hiring Customer Service Representatives in Tampa, FL, and we offer weekly pay for all eligible employees.
Are you looking for a job that values your time and effort? Look no further. Tampa Direct Hire is currently expanding our support team and is looking for energetic individuals to join us right away. We provide a comprehensive training program, a competitive hourly rate, and the peace of mind that comes with getting paid on time, every week.
Why Apply With Us?
- Weekly Paychecks: Get paid every Friday to cover your bills on time.
- Urgent Hiring: No waiting—start working ASAP with our quick onboarding process.
- Competitive Rates: Earn $18 - $22/hour based on experience.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
Don't miss out on this opportunity to advance your career in a stable environment. Apply today and secure your spot in our growing team!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a focus on high satisfaction.
- Resolve customer issues and complaints efficiently while adhering to company policies.
- Accurately enter customer data into the CRM system in real-time.
- Document all customer interactions and transactions in the support ticketing system.
- Escalate complex issues to the Senior Support Team when necessary.
- Identify opportunities to upsell products or services to existing clients.
- Maintain a positive and professional demeanor at all times.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus, but we provide full training for motivated candidates.
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced, high-volume environment.
- Reliable internet connection and a quiet workspace are required.
- Proficiency in Microsoft Office Suite and basic computer navigation.