Job Description
We are currently urgently hiring Part-Time Customer Service Associates to join our dynamic team in New York, NY. If you are looking for immediate employment opportunities and flexible working hours, this is the perfect role for you.
Why Join Us?
- Immediate start available
- Competitive hourly pay ($18-$22/hr)
- Flexible scheduling
- Opportunity for growth within the company
Don't miss this chance to advance your career in a fast-paced environment.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email with a focus on high-quality support.
- Resolve technical issues and troubleshoot customer problems efficiently.
- Document all interactions and resolutions in the CRM system accurately.
- Maintain a deep knowledge of company products and services to provide accurate information.
- Collaborate with the team to improve service processes and customer satisfaction scores.
Qualifications
- High School Diploma or GED required.
- Previous experience in customer service or technical support is a plus.
- Strong communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and manage time effectively.
- Must be authorized to work in the United States.