Job Description
Join our dynamic team at TechSolutions Inc. in Indianapolis! We're urgently seeking a talented IT Support Specialist to deliver exceptional technical solutions to our clients. This high-impact role comes with a competitive salary and a $5,000 sign-on bonus for qualified candidates who start within 30 days. Enjoy modern perks, flexible scheduling, and opportunities for rapid career growth in one of Indiana's fastest-growing tech hubs. Don't miss this chance to make your mark!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Implement and maintain cybersecurity protocols across client environments
- Collaborate with cross-functional teams to deliver IT infrastructure projects
- Document technical processes and create comprehensive user documentation
- Monitor system performance and proactively resolve technical issues
- Train end-users on new technologies and best practices
- Stay current with emerging technologies and industry trends
Qualifications
- Bachelor's degree in Computer Science or related field (or equivalent experience)
- 3+ years of hands-on IT support experience in enterprise environments
- Strong proficiency in Windows Server administration and cloud services (AWS/Azure)
- CompTIA Security+ or equivalent certification required
- Excellent problem-solving skills with ability to troubleshoot complex issues
- Exceptional communication and customer service abilities
- Valid Indiana driver's license with clean driving record