Job Description
We are currently hiring immediately for Entry Level IT Support professionals in Tampa, FL. This is a Direct Hire opportunity for individuals looking to start a stable career in technology. We offer comprehensive training, no prior experience required, and a pathway for rapid career advancement.
Join a dynamic team where your growth is our priority. We are looking for passionate problem solvers who want to make an impact in the tech industry.
Responsibilities
- Provide technical support and troubleshooting for hardware, software, and network issues.
- Assist in the onboarding and training of new employees and clients.
- Maintain accurate and up-to-date documentation of all technical issues and resolutions.
- Respond to help desk tickets in a timely and professional manner.
- Collaborate with senior team members to implement efficient IT solutions.
- Perform routine system checks and maintenance to ensure optimal performance.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy and familiarity with operating systems.
- Strong desire to learn new technologies and gain industry experience.
- Excellent communication skills, both written and verbal.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Problem-solving mindset with a customer-centric approach.