Job Description
We are Hiring NOW! Join a growing team in Raleigh, NC.
Apex Support Solutions is currently seeking motivated individuals to join our customer service team. We offer no experience required training and a clear path for career advancement. If you are ready to start a stable career, we want to hear from you today.
Why Apply?
- Immediate start available for the right candidates.
- Competitive pay ($15-$18/hr).
- Full-time hours with benefits.
- Comprehensive training provided.
Responsibilities
- Answer incoming customer inquiries via phone and email in a professional and timely manner.
- Resolve customer complaints and issues with patience and empathy.
- Assist customers in navigating our products and services.
- Document customer interactions and feedback accurately.
- Collaborate with team leads to improve service quality.
- Learn and utilize internal computer systems and databases.
Qualifications
- High school diploma or equivalent (GED) required.
- Willingness to learn and adapt to new processes.
- Basic computer literacy (typing and navigation).
- Strong communication and interpersonal skills.
- Reliable transportation and punctuality.
- No prior experience necessary; training is provided.