Job Description
Are you looking for a job that starts immediately?
We are currently expanding our team across New York and Texas and are looking for motivated individuals to join us as Entry Level Customer Service Representatives. No prior experience is required—we provide comprehensive training!
Join a fast-paced environment where your communication skills will make a real impact. We value attitude and aptitude over experience, ensuring you have the tools to succeed.
Responsibilities
- Handle inbound and outbound customer inquiries professionally and efficiently.
- Resolve customer complaints and issues with patience and a solution-oriented mindset.
- Update customer information in the CRM system accurately.
- Collaborate with the support team to ensure high service standards.
- Assist in training new hires and sharing best practices.
- Meet daily and weekly performance targets regarding call volume and satisfaction.
- Maintain a positive and professional demeanor at all times.
Qualifications
- High school diploma or equivalent (GED).
- Strong verbal and written communication skills.
- Basic computer literacy and ability to learn new software quickly.
- Ability to work flexible hours, including weekends and holidays.
- Reliable internet connection and a quiet workspace (remote-friendly).
- A positive attitude and a strong desire to learn.
- Willingness to undergo background checks and drug screening.