Job Description
Are you looking for a Direct Hire opportunity in the Charlotte area? Apex Talent Solutions is currently seeking motivated individuals to join our dynamic team. This is an Entry Level position with no prior experience required—just a great attitude and a willingness to learn.
We are committed to providing top-tier support to our clients and offer a comprehensive benefits package including health insurance, paid time off, and career advancement opportunities.
Responsibilities
- Manage high-volume inbound and outbound customer calls with a focus on resolution and satisfaction.
- Assist customers with inquiries regarding products, services, and account status.
- Input and update customer data accurately into our internal systems.
- Collaborate with the sales and support teams to ensure seamless service delivery.
- Identify opportunities to upsell or cross-sell products based on customer needs.
Qualifications
- High school diploma or GED required.
- Basic computer skills and proficiency in Microsoft Office applications.
- Excellent verbal communication and active listening skills.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable transportation and availability for shift work.