Job Description
Urgently Hiring Entry-Level Customer Service Representatives in Detroit, MI!
No experience required! We're seeking motivated individuals to join our dynamic team immediately. If you're passionate about helping others and ready to launch your career, this is your golden opportunity. Full training provided!
Why Join Us?
- Competitive hourly pay with growth opportunities
- Comprehensive paid training program
- Health benefits after 90 days
- Positive, supportive team environment
- Clear career advancement path
Responsibilities
- Handle inbound customer calls with professionalism and empathy
- Resolve billing inquiries and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for call volume and resolution
- Adhere to company policies and regulatory standards
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – open to all backgrounds
- Strong communication and active listening skills
- Basic computer proficiency with ability to learn new software
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable attendance and punctuality
- Pass background check and drug screening