Job Description
Join Our Team Today – No Experience Required!
Are you looking for a stable, rewarding career in Pennsylvania without the need for prior technical expertise? Apex Support Solutions is urgently hiring Customer Service Associates to join our high-performing team. We are committed to providing comprehensive on-the-job training, so if you have a positive attitude and a willingness to learn, we want to hear from you.
As a Customer Service Associate, you will be the face of our brand, ensuring our clients receive top-tier support. This is a direct-hire opportunity with full benefits, career growth potential, and a supportive work environment.
Why You Should Apply:
- Direct Hire Opportunity: No temporary agencies, just a permanent job offer.
- No Experience Necessary: We provide full training.
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on performance.
- Benefits Package: Health, dental, and vision insurance available after 90 days.
Responsibilities
- Respond to incoming customer inquiries via phone, email, and live chat in a professional and timely manner.
- Assist customers in resolving product issues and answering questions about our services.
- Document all customer interactions accurately in the company database.
- Collaborate with the sales and technical teams to ensure customer satisfaction.
- Identify opportunities to upsell or cross-sell products to existing clients.
- Stay up-to-date with product knowledge and company policies.
Qualifications
- High school diploma or equivalent (GED) required.
- Basic computer skills and typing proficiency (25+ WPM).
- Strong verbal communication and active listening skills.
- Ability to work in a fast-paced environment with a positive, solutions-oriented mindset.
- Reliable internet connection and computer access (if remote work is offered).