Job Description
Join our award-winning team in San Antonio! We're urgently hiring motivated part-time Customer Service Specialists to deliver exceptional client experiences. Enjoy competitive hourly rates plus a $1,500 sign-on bonus for immediate hires. This flexible role offers weekday/evening shifts with no weekends required. Perfect for students, career changers, or those seeking supplemental income.
Our comprehensive training program ensures rapid onboarding, and performance-based incentives offer uncapped earning potential. Apply today to start your rewarding career in customer service with industry-leading benefits!
Responsibilities
- Handle 50+ daily customer inquiries via phone, chat, and email
- Resolve billing, technical, and service issues with first-call resolution
- Document interactions using Salesforce CRM with 98% accuracy
- Upsell premium services during customer interactions
- Collaborate with technical teams for complex issue escalation
- Maintain 95% customer satisfaction score
- Participate in weekly performance reviews and training
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Proficient in MS Office and CRM systems
- Bilingual English/Spanish certification required
- Exceptional conflict resolution and communication skills
- Flexible availability for weekday/evening shifts (20-30 hrs/week)
- Ability to pass background check and drug screening
- Valid Texas ID or driver's license