Job Description
Join our dynamic team immediately! We're urgently hiring a skilled IT Support Specialist for a direct hire position in Denver. This is your chance to make an immediate impact in a fast-paced tech environment with competitive compensation and growth opportunities.
Why Apply Today?
- Start within days – no delays!
- Competitive salary + comprehensive benefits
- Work with cutting-edge technology
- Collaborative, innovative culture
Responsibilities
- Provide Tier 2-3 technical support for hardware/software issues
- Manage system installations, configurations, and maintenance
- Resolve network connectivity and security incidents
- Document IT processes and create knowledge base articles
- Train staff on new technologies and best practices
- Collaborate with cross-functional teams on IT projects
- Monitor system performance and implement optimizations
Qualifications
- 3+ years of IT support experience in enterprise environments
- Expertise in Windows Server, Active Directory, and cloud services
- Certifications: CompTIA Network+, Security+ or equivalent
- Strong problem-solving and diagnostic skills
- Excellent communication and customer service abilities
- Experience with ticketing systems (ServiceNow/Jira)
- Bachelor's degree in IT/Computer Science or relevant field