Job Description
Join our dynamic tech team in Philadelphia and make an immediate impact! We're seeking a Senior IT Support Specialist to drive our digital transformation initiatives. This urgent opening includes a competitive salary and a $10,000 sign-on bonus for qualified candidates who start within 30 days. Enjoy comprehensive benefits, flexible work arrangements, and opportunities for rapid career growth in a cutting-edge environment.
Responsibilities
- Provide Tier 3 technical support for 500+ enterprise systems
- Lead network infrastructure optimization and security protocols
- Manage cloud migrations (AWS/Azure) and hybrid IT environments
- Coordinate cross-departmental IT projects with SLA adherence
- Develop automation scripts for system monitoring and maintenance
- Mentor junior IT staff and conduct technical training sessions
Qualifications
- 5+ years in enterprise IT support with certifications (CompTIA/MSCE)
- Expertise in Windows Server, Active Directory, and virtualization
- Strong background in cybersecurity frameworks and compliance
- Proven project management experience with Jira/Asana
- Excellent troubleshooting skills for complex network issues
- Ability to work flexible hours including on-call rotations