Job Description
Join our dynamic team at TechSolutions Inc. and start your career tomorrow! We're urgently seeking a motivated IT Support Specialist to join our Albuquerque-based team. This is your chance to make an immediate impact in a fast-paced tech environment with competitive compensation and growth opportunities.
As a key member of our IT department, you'll provide critical technical support to our clients and internal teams. We offer comprehensive training, modern equipment, and a collaborative culture that values innovation and professional development. Don't miss this opportunity to launch your tech career with one of Albuquerque's leading tech providers.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical procedures and maintain support ticket systems
- Collaborate with senior technicians to resolve complex technical issues
- Train end-users on new technologies and best practices
- Monitor system performance and implement security protocols
- Assist with hardware upgrades and system migrations
Qualifications
- High school diploma or equivalent; associate's degree in IT preferred
- 1+ years of technical support or help desk experience
- Proficiency with Windows OS, Microsoft Office Suite, and networking fundamentals
- Strong diagnostic and problem-solving abilities
- Excellent communication and customer service skills
- CompTIA A+ certification or equivalent technical certification
- Ability to work independently and manage multiple priorities