Job Description
Join our award-winning healthcare team as a Receptionist at Albuquerque Medical Center! We're seeking a warm, professional individual to be the first point of contact for our patients and visitors. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions make a real difference. Apply today to start your rewarding career in healthcare administration!
Responsibilities
- Manage incoming calls, emails, and patient inquiries with exceptional professionalism
- Schedule appointments and maintain accurate patient records in our EMR system
- Greet visitors warmly and ensure efficient check-in/check-out processes
- Coordinate with clinical staff to optimize patient flow and experience
- Handle administrative tasks including filing, data entry, and insurance verification
- Assist with patient registration and ensure HIPAA compliance at all times
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years experience in customer service or administrative roles
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge required