Job Description
Join our award-winning healthcare team as an Entry-Level Receptionist at Pacific Coast Medical Group. We're seeking a polished, patient-focused professional to be the first point of contact for our diverse clientele. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your growth matters. If you're passionate about exceptional service and ready to launch your administrative career, apply today!
Responsibilities
- Manage front desk operations including patient check-in/out, scheduling appointments, and maintaining accurate records
- Answer multi-line phone system with professionalism and route calls to appropriate departments
- Coordinate patient flow, manage waiting areas, and ensure HIPAA compliance
- Process insurance verifications and collect co-payments using practice management software
- Assist with administrative tasks including filing, scanning, and correspondence
- Collaborate with clinical staff to ensure seamless patient experiences
- Maintain clean, organized reception area and office supplies
Qualifications
- High school diploma or equivalent required; college coursework preferred
- 0-2 years experience in customer service or administrative role
- Proficiency in Microsoft Office Suite and electronic health records systems
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Professional demeanor with positive attitude
- Basic knowledge of medical terminology a plus