Job Description
Join Austin's fastest-growing healthcare team as a Receptionist! We're seeking a warm, professional individual to be the first point of contact for our patients and visitors. If you thrive in a dynamic environment and excel at creating exceptional first impressions, this immediate opening is your perfect career move.
Why You'll Love Working With Us:
- Competitive hourly pay + comprehensive benefits package
- Modern facility in Austin's vibrant medical district
- Opportunities for advancement within our growing network
Your Impact: As our front desk ambassador, you'll shape patient experiences while supporting our clinical team with seamless administrative operations.
Responsibilities
- Warmly greet patients, visitors, and staff with exceptional hospitality
- Manage multi-line phone system with professional call routing
- Schedule appointments using advanced EHR technology (Epic experience preferred)
- Process patient registrations, insurance verifications, and medical records
- Maintain immaculate reception area and manage office supplies inventory
- Coordinate courier services and mail distribution
- Assist with patient flow management during peak hours
- Support billing department with documentation preparation
Qualifications
- High school diploma/GED; associate's degree in healthcare admin preferred
- 2+ years receptionist or customer service experience
- Expertise in Microsoft Office Suite and scheduling software
- Outstanding verbal/written communication skills
- Ability to multitask in fast-paced clinical environment
- Basic medical terminology knowledge
- Proficient in handling confidential patient information
- Flexible availability including occasional weekends