Job Description
Join our dynamic healthcare team as the first point of contact for patients at Mesa Valley Medical Center. We're seeking a polished Receptionist to deliver exceptional service while managing high-volume administrative operations. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment in Mesa's thriving medical district.
Responsibilities
- Manage multi-line phone system with exceptional call etiquette
- Coordinate patient check-in/out using advanced EHR systems
- Process insurance verification and registration paperwork
- Maintain secure patient records and HIPAA compliance
- Coordinate scheduling across multiple departments
- Assist with appointment reminders and no-show management
- Support office inventory and supply chain operations
Qualifications
- Minimum 2 years receptionist or medical office experience
- Proficiency in EHR systems (Epic/NextGen preferred)
- Exceptional written/verbal communication skills
- Advanced knowledge of HIPAA regulations
- Proven multitasking and conflict resolution abilities
- Associate's degree in healthcare administration or equivalent
- Spanish bilingual certification (highly valued)