Job Description
We are currently seeking a dedicated Part-Time Remote Customer Support Associate to join our expanding team in Oklahoma City. This is an urgent hiring opportunity for individuals looking for immediate employment with a stable, modern organization.
As a vital member of our support team, you will play a key role in ensuring our clients receive top-tier service. We value flexibility, reliability, and a positive attitude. If you are looking for part-time jobs in Oklahoma City, OK that offer growth potential and competitive pay, we want to hear from you.
Why Join Us?
- Competitive hourly rate with performance bonuses.
- Flexible scheduling to fit your lifestyle.
- Comprehensive training and professional development.
- A supportive and inclusive work environment.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via email, chat, and phone.
- Resolve customer issues and complaints efficiently while maintaining a professional demeanor.
- Update and maintain accurate customer records in our CRM system.
- Collaborate with the sales and technical teams to ensure seamless service delivery.
- Identify opportunities for process improvement and suggest solutions to management.
- Adhere to all company policies, procedures, and service level agreements (SLAs).
Qualifications
- High school diploma or equivalent; Associate’s degree preferred.
- Previous experience in customer service or support roles is a plus but not required.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Strong written and verbal communication skills.
- Ability to work independently with a flexible schedule.
- Reliable high-speed internet connection and a quiet workspace.