Job Description
Join our dynamic team as a Part-Time Customer Specialist in Dallas, TX! We're urgently hiring motivated individuals to deliver exceptional client experiences. Enjoy competitive hourly pay plus a $1,500 sign-on bonus – apply today and start earning quickly!
This flexible role offers 25-30 hours/week with evening/weekend availability. Perfect for students, career changers, or professionals seeking supplemental income. No nights or weekends required!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, product, and service issues with first-call resolution
- Update customer records in Salesforce and CRM systems
- Collaborate with cross-functional teams to improve service quality
- Meet/exceed KPIs for customer satisfaction (CSAT) and resolution time
- Participate in ongoing training on new products/processes
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or retail experience
- Strong written/verbal communication skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to multitask in fast-paced environments
- Flexibility to work evenings/weekends (25-30 hrs/week)
- Positive attitude and problem-solving mindset