Job Description
Join our dynamic team at Dallas Premier Solutions and make an immediate impact! We're seeking energetic individuals for part-time customer specialist roles with flexible scheduling and direct hire opportunities. Perfect for students, career changers, or those seeking supplemental income. Enjoy competitive pay, comprehensive training, and a supportive work environment in the heart of downtown Dallas.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Resolve customer inquiries and issues efficiently with empathy and professionalism
- Process transactions and maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Meet performance metrics including response times and resolution rates
- Actively contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service or sales experience
- Proficiency with Microsoft Office Suite and CRM software
- Strong communication and problem-solving abilities
- Ability to work flexible shifts including evenings and weekends
- Valid Texas driver's license (if applicable to role requirements)
- Pass background check and drug screening