Job Description
Join our dynamic team immediately! Express Retail Solutions is urgently hiring Part-Time Customer Service Specialists for our Dallas location. We're seeking energetic individuals who thrive in fast-paced environments and want to make an immediate impact. Enjoy competitive pay, flexible scheduling, and rapid advancement opportunities in a company that values your growth.
What We Offer:
- Immediate start date
- Comprehensive training program
- Employee discounts on retail products
- Health benefits for part-time staff (20+ hrs/week)
- Collaborative team culture
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person
- Resolve customer inquiries and complaints efficiently
- Process transactions and maintain accurate records
- Assist with inventory management and merchandising
- Collaborate with cross-functional teams to meet sales targets
- Train new team members on company protocols
- Identify process improvement opportunities
Qualifications
- Minimum 1 year customer service experience
- High school diploma or equivalent
- Proficient in Microsoft Office Suite
- Strong problem-solving and communication skills
- Ability to work flexible shifts including evenings/weekends
- Basic math and data entry proficiency
- Valid Texas driver's license preferred