Job Description
Join our dynamic team as a Part-Time Customer Service Specialist in Houston! We're seeking passionate individuals to deliver exceptional service to our growing client base. This direct-hire opportunity offers flexible hours and competitive compensation in a supportive environment. Ideal for students or professionals seeking work-life balance, you'll play a crucial role in enhancing customer satisfaction and driving brand loyalty.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records using our CRM system
- Resolve customer concerns efficiently while maintaining brand standards
- Collaborate with team members to ensure seamless service delivery
- Contribute to inventory management and store presentation tasks
- Participate in product knowledge training sessions
- Support promotional events and weekend sales activities
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including weekends
- Proficiency with basic computer applications
- Positive attitude with problem-solving mindset
- Reliable transportation to our Houston location
- Must pass background check and drug screening