Job Description
Join our dynamic team at Peak Solutions Group where we're urgently hiring passionate individuals for part-time customer service roles in Denver! This is your chance to make an immediate impact while gaining valuable experience in a fast-paced environment. We offer competitive compensation, flexible scheduling, and a supportive culture focused on growth and recognition. Apply today – positions are filling fast!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve customer inquiries and complaints with empathy and efficiency
- Process orders, returns, and transactions accurately using CRM systems
- Collaborate with team members to maintain high service standards
- Document interactions and maintain detailed customer records
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or retail experience
- Strong verbal/written communication skills
- Proficiency with CRM software (Salesforce experience a plus)
- Ability to multitask in high-pressure situations
- Flexible availability including evenings/weekends
- Proven problem-solving abilities