Job Description
Join our dynamic team as a Part-Time Customer Service Representative at Houston Solutions Group! We're seeking energetic professionals to deliver exceptional client experiences in our fast-paced retail environment. This direct-hire opportunity offers flexible scheduling and competitive compensation. Perfect for students or career changers seeking meaningful part-time work in Houston's thriving service sector. Enjoy comprehensive training, advancement opportunities, and a supportive team culture.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using POS systems while maintaining security protocols
- Resolve customer concerns efficiently to ensure satisfaction and retention
- Collaborate with team members to maintain organized retail spaces and inventory
- Adhere to company policies while maintaining a positive brand image
- Document interactions and report trends to improve service quality
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong communication skills with ability to multitask in busy environments
- Basic computer proficiency and comfort with digital payment systems
- Flexible availability including weekends and evenings
- Valid Texas ID and reliable transportation
- Positive attitude with problem-solving aptitude