Job Description
Join Tampa's fastest-growing customer service team! No experience needed – we provide comprehensive training to kickstart your career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Perfect for recent graduates, career changers, or anyone seeking a fresh start in Florida's thriving business hub.
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve billing issues and product concerns efficiently
- Process orders and returns with precision
- Document interactions in CRM systems
- Meet performance metrics for call quality and resolution times
- Collaborate with team members to improve service protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required
- Strong verbal communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our Tampa location