Job Description
Urgent Hiring: Night Shift Opportunities in Wichita, KS!
We are currently expanding our team and looking for motivated individuals to join us immediately. If you are looking for a night shift job with competitive pay and the ability to start working tomorrow, this is your chance to advance your career.
As a Night Shift Customer Service Representative, you will play a vital role in maintaining our high standards of customer satisfaction. We offer a supportive, professional environment and comprehensive training for all new hires.
Responsibilities
- Handle high-volume customer calls and inquiries during night hours.
- Resolve customer issues efficiently while adhering to company protocols.
- Enter and update customer information accurately into the database.
- Collaborate with the day-shift team to ensure seamless operations.
- Identify opportunities to upsell products or services.
- Monitor call quality and maintain a professional demeanor at all times.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or call centers is a plus.
- Must be available to work rotating night shifts (e.g., 10 PM - 6 AM).
- Strong computer literacy and typing skills.
- Excellent verbal communication and problem-solving abilities.
- Ability to work independently with minimal supervision.