Job Description
Join our dynamic team in Oklahoma City for an urgent part-time opportunity! We're seeking a dedicated Customer Service Specialist to deliver exceptional experiences to our growing client base. This direct hire position offers flexible scheduling and competitive compensation with immediate start dates. Perfect for students, career-changers, or those seeking supplemental income in a supportive environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Resolve product/service issues using CRM tools and established protocols
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Identify upsell opportunities and contribute to revenue growth
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent; college coursework preferred
- 6+ months customer service or call center experience
- Strong communication and problem-solving skills
- Proficiency with Microsoft Office and CRM software
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and resilience in fast-paced environments
- Oklahoma residency required for local positions