Job Description
Join our dynamic team at TechNash Solutions as an Immediate Hire IT Support Specialist in Nashville! We're seeking a tech-savvy professional to deliver exceptional technical support and maintain seamless IT operations for our growing client base. This direct-hire position offers immediate start date, competitive compensation, and opportunities for career growth in Nashville's thriving tech scene. If you're passionate about problem-solving and customer service, we want to hear from you!
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, and peripherals
- Manage user accounts, permissions, and access controls
- Document IT processes, incidents, and resolutions in ticketing systems
- Collaborate with cross-functional teams on IT projects and deployments
- Conduct regular system backups and security audits
- Train end-users on new technologies and best practices
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- 2+ years of technical support experience in a corporate environment
- Proficiency with Windows OS, Active Directory, and Microsoft 365
- Strong troubleshooting skills for hardware/software/network issues
- Excellent communication and customer service abilities
- CompTIA A+ or Network+ certification preferred
- Ability to work independently and prioritize multiple tasks