Job Description
Launch your tech career with NexusTech Solutions! We're seeking motivated individuals for immediate entry-level IT Support roles in San Francisco and Georgia. No experience required – we provide comprehensive training and a competitive salary plus $3,000 sign-on bonus. Join our innovative team and grow your skills while serving Fortune 500 clients.
This full-time position offers hands-on experience with cutting-edge technology, mentorship from industry experts, and clear pathways for advancement. If you're ready to start your career in tech without prior experience, apply now!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone and remote assistance
- Document cases accurately in ticketing systems and maintain client communication logs
- Assist with device setups, troubleshooting, and basic network configurations
- Collaborate with senior engineers to resolve complex technical escalations
- Participate in ongoing training programs to master new technologies
- Maintain inventory of IT assets and assist with asset management
- Adhere to security protocols and data privacy standards
Qualifications
- No prior experience required – recent graduates welcome!
- High school diploma or equivalent (college coursework preferred)
- Basic computer literacy and willingness to learn technical systems
- Strong problem-solving skills and attention to detail
- Excellent verbal communication and customer service abilities
- Ability to work in a fast-paced environment with shifting priorities
- Reliable transportation to our San Francisco office