Job Description
Start Tomorrow! Urgent Hiring in Denver, CO. Join our dynamic team as a Customer Service Specialist and make an immediate impact. This high-priority role offers competitive compensation, comprehensive training, and rapid onboarding. Perfect for motivated individuals ready to hit the ground running in a fast-paced environment. Apply today and begin your new career tomorrow!
Responsibilities
- Handle 50+ daily customer inquiries via phone, email, and chat
- Resolve technical issues using proprietary CRM systems
- Document cases accurately in Salesforce within SLA timelines
- Collaborate with Tier 2 support for complex escalations
- Contribute to process improvement initiatives
- Maintain 95% customer satisfaction score
Qualifications
- High school diploma or equivalent (college preferred)
- 2+ years customer service experience
- Proficiency with ticketing systems (Zendesk/Salesforce)
- Exceptional problem-solving and communication skills
- Ability to work flexible shifts (evenings/weekends)
- Pass background/drug screening (required for immediate start)