Job Description
Join Fresno Connect Staffing for an immediate opportunity as a Customer Service Specialist! We're seeking dynamic individuals to start working immediately in Fresno's thriving service sector. This high-impact role offers competitive pay and a direct path to permanent employment for top performers. No experience needed – we provide comprehensive training!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Process transactions and update customer records
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics and quality standards
- Adapt to new technologies and processes quickly
- Maintain positive brand representation in all interactions
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic computer proficiency (MS Office, CRM systems)
- Positive attitude with customer-first mindset
- Reliable transportation to our Fresno location
- Pass background screening and drug test
- Availability to start within 48 hours of offer