Job Description
Join our dynamic team in sunny Tampa, Florida! Tampa Bay Solutions Group is hiring Customer Service Representatives for immediate placement in our fast-paced call center environment. No experience necessary—comprehensive training provided! Enjoy competitive pay, comprehensive benefits, and a supportive work culture. Apply today to start your career tomorrow!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet daily performance metrics and KPIs
- Participate in ongoing training and development
- Uphold company values and brand standards
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (Windows, CRM software)
- Positive attitude and problem-solving mindset
- Reliable transportation to our Tampa location
- Flexible availability including weekends/holidays
- Passion for customer service excellence