Job Description
Join our dynamic team at Houston Tech Solutions with immediate openings for Customer Service Representatives! We're seeking enthusiastic professionals ready to start within 48 hours. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in the heart of Houston. Perfect for career changers or those seeking rapid employment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical issues and product concerns efficiently
- Maintain accurate customer records in CRM systems
- Collaborate with technical support teams for complex cases
- Meet daily performance metrics and quality standards
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Proficiency with Microsoft Office and CRM software
- Quick learner with adaptability to new technologies