Job Description
Join a Growing Team with Guaranteed Immediate Start!
Are you looking for a Direct Hire position that offers a guaranteed start date? Apex Professional Solutions is currently seeking motivated individuals to join our customer service team in Columbus, Ohio. No prior experience is necessary—we provide full training!
We pride ourselves on a supportive work environment where your growth matters. If you have a positive attitude and a desire to learn, we want to hear from you.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer complaints and issues to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately using our internal software.
- Collaborate with the sales and logistics team to ensure seamless service delivery.
- Document all customer interactions and maintain updated records.
- Identify opportunities to upsell products and services to existing clients.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer proficiency and typing skills (30+ WPM).
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, dynamic environment.
- Reliable internet connection and a quiet workspace for remote/hybrid options.
- Must be available for immediate start.