Job Description
We are seeking a dedicated Customer Service Representative to join our growing team in Orlando, FL. This is a direct hire position offering immediate start dates for qualified candidates.
At TopTier Staffing, we pride ourselves on connecting talent with opportunities that value your time and effort. We understand the importance of financial stability, which is why we offer competitive pay and daily pay options for eligible positions.
Why Apply?
- Immediate Hires: Start working within days, not weeks.
- Daily Pay Option: Get paid the same day you work.
- Direct Hire: Move from contract to permanent employment with stability.
Join a company that puts your career growth first.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve complex customer issues and escalate them when necessary to ensure satisfaction.
- Accurately enter and update customer information into our CRM database.
- Process orders, returns, and refunds with precision.
- Collaborate with the sales and support teams to improve service delivery.
- Maintain a high level of product knowledge to assist customers effectively.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service or a related field is preferred but not mandatory for immediate hire candidates.
- Strong verbal and written communication skills.
- Proficient in using Microsoft Office Suite and computer systems.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Must be authorized to work in the United States.