Job Description
Join our dynamic team in San Antonio as an Entry-Level Tech Associate and accelerate your career with a $5,000 sign-on bonus! We're urgently hiring motivated individuals passionate about technology and innovation. This full-time position offers comprehensive training, mentorship, and growth opportunities in a fast-paced environment. Perfect for recent graduates or career changers ready to build foundational skills in IT support and systems administration.
What We Offer:
- Competitive salary with $5,000 sign-on bonus
- Comprehensive benefits package (health/dental/vision)
- Professional development and certification support
- Modern, collaborative workspace in downtown San Antonio
- Clear career advancement path
Responsibilities
- Provide Tier 1 IT support to internal and external clients
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex problem-solving
- Participate in system upgrades and maintenance projects
- Maintain security protocols and best practices
- Train end-users on new technologies and processes
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Willingness to obtain CompTIA A+ certification (training provided)
- Valid driver's license (for occasional site visits)