Job Description
Launch your career in tech with TechSolutions Inc. We're urgently seeking motivated Entry Level IT Support Specialists in Omaha, NE. Join our award-winning team and gain hands-on experience with cutting-edge infrastructure while supporting Fortune 500 clients. Enjoy competitive benefits, mentorship programs, and a collaborative environment designed for growth. This is your chance to build a solid foundation in network administration, cybersecurity, and cloud technologies.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain network infrastructure
- Document IT procedures and troubleshoot systems
- Assist with cybersecurity protocols and data backups
- Collaborate with senior engineers on complex projects
- Train end-users on new technologies
- Monitor system performance and security alerts
Qualifications
- Associate's degree in IT/Computer Science or equivalent experience
- Basic knowledge of Windows/Linux operating systems
- Familiarity with network protocols (TCP/IP, DNS)
- Strong problem-solving and communication skills
- CompTIA A+ certification preferred
- Ability to work independently and in teams
- Valid driver's license for occasional site visits