Job Description
Join our dynamic team as an Entry-Level IT Support Specialist in Wichita, KS! We're urgently hiring motivated individuals ready to launch their tech careers. This direct hire position offers comprehensive training, career growth opportunities, and a collaborative environment. Perfect for recent graduates or career changers with foundational tech knowledge. Enjoy competitive benefits, flexible scheduling, and the chance to work with cutting-edge technology solutions. Apply today to secure your spot in one of Kansas's fastest-growing tech sectors!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and troubleshoot desktop/laptop systems
- Document technical processes and maintain ticketing systems
- Assist with network setup and basic security protocols
- Train end-users on new technology implementations
- Collaborate with senior IT staff on complex problem resolution
- Participate in regular system maintenance and updates
Qualifications
- High school diploma or equivalent required
- CompTIA A+ certification preferred (or willingness to obtain)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service experience a plus
- Valid driver's license and reliable transportation