Job Description
URGENT HIRING: No Experience Required! Join our dynamic team in Jacksonville, FL as an Entry-Level Customer Service Specialist. We're seeking motivated individuals with a passion for helping others and a drive to succeed. No prior experience needed – we provide comprehensive training to launch your career in customer service. Immediate start available for qualified candidates.
Why Nexus Staffing Solutions?
- Competitive hourly pay with performance-based incentives
- Comprehensive paid training program
- Clear career advancement pathways
- Supportive team environment
- Health benefits eligibility after 90 days
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently while maintaining service quality standards
- Document interactions accurately in CRM systems
- Collaborate with team members to improve customer experiences
- Adhere to company policies and regulatory compliance guidelines
- Meet daily productivity and quality metrics
- Participate in ongoing training sessions
Qualifications
- No prior experience required – open to recent graduates and career changers
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Positive attitude and willingness to learn
- Reliable attendance and punctuality
- Ability to work in a fast-paced environment
- Valid work authorization in the United States