Job Description
Join our dynamic team in Jacksonville and kickstart your career immediately! We're seeking passionate Customer Service Specialists to deliver exceptional experiences to our community. With a competitive salary, comprehensive benefits, and a $1,500 sign-on bonus, this is your opportunity to grow professionally while making a local impact. No prior experience required – we provide full training!
Responsibilities
- Resolve customer inquiries via phone, email, and in-person with empathy and efficiency
- Process transactions and maintain accurate client records in our CRM system
- Collaborate with cross-functional teams to ensure seamless service delivery
- Identify opportunities for process improvements and implement solutions
- Represent our brand with professionalism in all client interactions
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with Microsoft Office and CRM platforms
- Valid Florida driver's license (if field visits required)
- Positive attitude and commitment to community service values
- Availability for flexible shifts including weekends