Job Description
We are currently hiring immediately for Part-Time Customer Service Representatives in Raleigh, NC! This is an urgent opportunity for individuals seeking flexible hours and a generous sign-on bonus.
Join a dynamic team where your contributions matter. Whether you are looking to supplement your income or start a new career path, we provide the training and support you need to succeed. Don't miss this chance to advance your career with a top-tier employer in the Research Triangle area.
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and empathy.
- Resolve customer issues and complaints efficiently to ensure high satisfaction rates.
- Process orders, returns, and exchanges accurately using our CRM system.
- Update customer records and maintain a detailed log of all interactions.
- Collaborate with team members to meet daily and weekly performance goals.
- Provide product and service information to help customers make informed decisions.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is preferred but not mandatory.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, high-volume environment.
- Basic computer proficiency and typing speed of 35+ WPM.
- Reliable internet connection and a quiet workspace.