Job Description
Join our award-winning team as an Entry-Level Customer Service Specialist in Milwaukee! No prior experience required – we provide comprehensive training to launch your career in customer success. Enjoy competitive pay, full benefits, and a supportive environment where your growth is our priority.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve billing discrepancies
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response times
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Detail-oriented with problem-solving aptitude
- Positive attitude and team player mentality
- No prior experience required – training provided