Job Description
Join our dynamic team at Metro Growth Solutions and launch your career in customer service! We're urgently seeking enthusiastic entry-level professionals in Detroit to deliver exceptional client experiences. No prior experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. This is your chance to build foundational skills while making a real impact!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics and quality standards
- Continuously improve product knowledge
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Ability to multitask in fast-paced environment
- Reliable attendance and punctuality
- Willingness to learn new technologies