Job Description
Start your career with no experience required! Apex Solutions Group is hiring Entry-Level Customer Specialists in Charlotte, NC with a $1,500 sign-on bonus!
We're seeking motivated individuals to join our award-winning team. No prior experience needed - we provide comprehensive training and career growth opportunities. Enjoy competitive pay, benefits, and a supportive environment where your success is celebrated.
Why You'll Love Working Here:
- $1,500 sign-on bonus after 60 days
- Full benefits package (medical/dental/vision)
- Paid training and development programs
- Clear advancement path to team leadership
- Modern downtown Charlotte office with perks
Responsibilities
- Delocate exceptional customer experiences via phone, email, and chat
- Resolve inquiries using our proprietary CRM system
- Document interactions accurately in our database
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and resolution
- Participate in weekly training sessions
- Identify process improvement opportunities
Qualifications
- No experience required - we train you!
- High school diploma or equivalent (required)
- Strong verbal communication skills
- Basic computer proficiency
- Positive, solution-oriented mindset
- Ability to work 40 hours/week (9am-5pm)
- Valid NC work authorization
- Passion for helping others