Job Description
Start your career TOMORROW in Milwaukee! 🚀 Milwaukee Customer Solutions Inc. is urgently hiring Entry-Level Customer Service Specialists to join our dynamic team. No experience needed – we provide comprehensive training!
Join our award-winning customer service center in downtown Milwaukee and enjoy competitive pay, immediate benefits eligibility, and a supportive team environment. This is your chance to launch your professional journey with a company that invests in growth.
What We Offer:
- Same-week start date
- Comprehensive paid training
- Health/dental/vision benefits
- 401(k) with company match
- Clear career advancement path
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document all interactions in CRM system accurately
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed customer satisfaction and response time metrics
- Continuously update product knowledge through training modules
Qualifications
- High school diploma or equivalent (required)
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office, email)
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- No prior experience necessary – training provided!
- Must be available for immediate start