Job Description
Join our dynamic team in Atlanta! We're urgently hiring entry-level professionals for immediate opportunities. No experience necessary - we provide comprehensive training to launch your career in customer service. This full-time position offers competitive pay, benefits, and growth potential within one of Georgia's fastest-growing tech companies. Perfect for recent graduates or career changers seeking a supportive environment with advancement opportunities.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve service issues efficiently
- Document interactions in CRM systems with accuracy
- Collaborate with team members to improve customer experiences
- Adhere to company policies and compliance standards
- Continuously develop product knowledge through training
Qualifications
- High school diploma or equivalent (college preferred)
- Excellent communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Strong problem-solving abilities and attention to detail
- Positive attitude and willingness to learn
- Ability to work flexible shifts including weekends
- Valid authorization to work in the United States