Job Description
Join our dynamic team at LocalHire Memphis and kickstart your career with no experience required! We're seeking enthusiastic individuals for direct hire entry-level positions in customer service. Enjoy competitive pay, comprehensive training, and growth opportunities in one of America's most vibrant cities. Apply now to become part of our mission to connect local talent with meaningful careers.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge
- Meet daily performance metrics for customer satisfaction
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills (verbal and written)
- Basic computer proficiency with Microsoft Office
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- No prior experience necessary – training provided
- Must pass background check and drug screening