Job Description
Are you looking for an exciting career opportunity in Memphis, TN? Apex Global Solutions is currently hiring for Entry Level Customer Service & Sales Representatives! We are looking for motivated individuals who want to start their career on the right foot.
Why Choose Us?
- Generous Sign-On Bonus upon completion of training.
- No Experience Required – We provide comprehensive paid training.
- Competitive Pay with performance-based incentives.
- Career Growth opportunities within a rapidly expanding company.
As an Entry Level Representative, you will be the face of our company, building relationships with clients and driving business growth. We value hard work, integrity, and a positive attitude.
Responsibilities
- Handle inbound and outbound customer inquiries with a focus on resolving issues efficiently.
- Process sales transactions and explain product features to potential clients.
- Maintain accurate and up-to-date customer records in the CRM system.
- Collaborate with team leads to meet daily and monthly performance targets.
- Identify customer needs and recommend appropriate solutions.
- Participate in ongoing training sessions to enhance product knowledge and soft skills.
- Provide exceptional service to ensure high customer satisfaction scores.
Qualifications
- High School Diploma or GED equivalent required.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced, dynamic environment.
- Reliable internet connection and a quiet workspace are required for remote/hybrid roles.
- Strong problem-solving abilities and a customer-first mindset.
- Willingness to learn and adapt to new technologies.
- Basic computer proficiency (Microsoft Office Suite).