Job Description
Launch your career with Sunshine Solutions Group! We're seeking motivated individuals for our Entry-Level Customer Service Representative position in sunny Orlando, Florida. No experience is required – we provide comprehensive paid training to help you succeed. Join our award-winning team where you'll deliver exceptional support to our growing client base while enjoying competitive pay and benefits. This direct-hire opportunity offers stability, growth potential, and a positive work environment. If you're a people person with strong communication skills, apply today and start your journey with us!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics and quality standards
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required
- No prior experience necessary
- Strong verbal and written communication skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Must pass background check and drug screen