Job Description
Join Illinois Growth Partners and launch your career in customer service! We're seeking motivated individuals with no experience to join our dynamic team. Enjoy comprehensive training, career growth opportunities, and a supportive work environment. Full-time benefits include health insurance, paid time off, and retirement savings plans.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficient in basic computer applications
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn
- Passion for helping others